Loan Serve provides comprehensive loan servicing for privately held real estate loans, including:

• Payment collection and processing
• ACH and online payment options
• Payment posting and account reconciliation
• Coordinating repayment arrangement (with Lender approval)
• Escrow administration (taxes and insurance)
• Customer service support
• Delinquency tracking and collection notices
• Payoff statement preparation
• Loan assumption assistance
• Year-end tax reporting (IRS Form 1098)
• Bi-Monthly lender reporting
• Default servicing coordination
• Foreclosure support through the lender's legal counsel

Our goal is to provide reliable, transparent, and professional servicing that protects both your investment and your borrower relationships. Using our services allows you to focus on growing your investment portfolio while we handle the day-to-day administration of your loans.

Benefits include:

• Professional payment processing
• Bilingual borrower communication
• Timely collections and reporting
• Accurate accounting and recordkeeping
• Escrow management
• IRS year-end reporting assistance
• Reduced administrative burden
• Consistent servicing procedures
• Experienced support for delinquent loans
• Secure handling of borrower information
• Greater operational efficiency
• Personalized customer service from an experienced U.S.-based team

We work with a wide range of lenders, from individuals holding a single seller-financed note to institutional investors managing large portfolios.

There is no strict minimum loan volume required. We are happy to discuss your servicing needs and determine whether our services are the right fit.

We believe every lender deserves professional loan servicing, regardless of

portfolio size.

Protecting sensitive borrower and lender information is one of our highest priorities.

Loan Serve follows established procedures designed to safeguard confidential information through:

• 2 Part Factor Authentication
• Secure handling of borrower records
• Controlled access to account information
• Identity verification procedures
• Employee confidentiality practices
• Regular local & remote system backups
• Document management protocols
• Ongoing staff awareness of data privacy responsibilities

We are committed to maintaining the trust our lending partners place in us.

Loan Serve utilizes secure loan servicing technology and internal operational systems designed to accurately manage loan portfolios, borrower accounts, payment activity, and servicing records.

Our team continually evaluates technology solutions to provide efficient, reliable, and secure servicing for our lending partners.